Student Work

These are two PDF reports documenting projects I worked on my first semester at the School of Information (Fall 2011).

The first one, Talking Health, offers a synopsis of interviews I did with people who'd recently attempted to change health-related behaviors and mental models they drew of their health systems.

The second one documents a group project for a Service Design class analyzing the shortcomings of the UC Berkeley online Degree Audit Report System (DARS) as well as our suggestions for improving it. I was in charge of the ethnographic interviews (pg 6). 

Click here to download:
cambridge_health_report.pdf (366 KB)
(download)
Click here to download:
cambridge_servicedesign.pdf (866 KB)
(download)